shipping policy
This may not apply to every order, please be aware that shipments going to the United States from Canada may be subject to import/custom fees. These charges are completely separate from shipping fees and will be the responsibility of the receiver, not the shipper. Yoshi Luxe Collection does not pay nor reimburse any customs, duties, and taxes paid by the receiver to their respective governing postal service. Please keep this in mind prior to making your order.
At this time Yoshi Luxe Collection is only shipping within Canada.
We are not responsible for any lost or stolen packages marked delivered by the courier, which is not in the possession of the receiver. We are not responsible for any damaged goods or packages. The buyer is responsible for purchasing insurance coverage on their products. We do not refund any orders. If you would like your order to have the possibility of a refund/replacement we strongly advise you purchase insurance protection at checkout.
By purchasing with Yoshi Luxe Collection, you agree to these Terms and Conditions.
Always ensure to enter a reliable and correct address at checkout to avoid any delivery issues. There will be no reimbursement for packages that have been delivered to the wrong address.
Please be advised that due to the Global Pandemic (COVID-19) there may be some delays in the delivery of packages, both domestic and international. We are not responsible for any delays or holding of packages by international agencies. This is not typical for every customer, but should be taken into consideration.
FREE SHIPPING (If applicable)
Orders above $400 before tax will receive FREE Expedited Shipping unless otherwise stated in shipment confirmation email.
Orders above $600 before tax will receive FREE Express Shipping unless otherwise stated in shipment confirmation email.
BUSINESS DAYS
Business Days are Monday – Friday Yoshi Luxe Collection Inc does not operate on weekends or holidays.
Backordered/ Out of Stock Items
If your order contains a backordered or out of stock item (listed on your invoice or communicated through email), your shipping time may be delayed unless you contact the shipping department (unknown admin email) to let us know you would like to make a substitution (buyer must pay the difference in price when applicable; replacement item must be of same or greater price) or if you would like the rest of your order shipped ahead and have the back ordered or out of stock item shipped at a later time. When choosing a later time, the buyer must pay for the second shipping fee and receive a free gift (if eligible).Under no circumstances will the shipping fee be waived when the buyer decides to split the order into two.